Shipping, returns and refunds
Straw by Straw is happy to ship our straw straws in a straight-for-use container in sturdy packaging. All you need to do is unpack.
Delivery to the Netherlands is between 1-3 days. Delivery time to France, Germany, Luxembourg, and Belgium is 2-5 days. Shipments to the rest of Europe are expected to arrive in 3-10 days.
In the Netherlands, shipping is free from €75,- and in the rest of Europe, shipping is from €125,-.
Interested in ordering outside of Europe? Contact hello@strawbystraw.com.
European Delivery Information
| Country | Delivery time | Shipping Fee EUR |
|---|---|---|
| Austria | 3-10 days | 6,99 |
| Belgium | 2-5 days | 4,99 |
| Bulgaria | 3-10 days | 9,99 |
| Croatia | 3-10 days | 9,99 |
| Cyprus | 3-10 days | 19,99 |
| Czech Republic | 3-10 days | 6,99 |
| Denmark | 3-10 days | 6,99 |
| Estonia | 3-10 days | 23,99 |
| Finland | 3-10 days | 14,99 |
| France | 2-5 days | 6,99 |
| Germany | 2-5 days | 4,99 |
| Greece | 3-10 days | 15,99 |
| Hungary |
3-10 days
|
6,99 |
| Iceland | 3-10 days | 19,99 |
| Ireland | 3-10 days | 6,99 |
| Italy | 3-10 days | 9,99 |
| Latvia | 3-10 days | 12,99 |
| Liechtenstein | 3-10 days | 19,99 |
| Lithuania | 3-10 days | 23,99 |
| Luxembourg | 2-5 days | 4,99 |
| Monaco | 3-10 days | 14,99 |
| Netherlands | 1-3 days | 4,99 |
| Norway | 3-10 days | 21,99 |
| Poland | 3-10 days | 6,99 |
| Portugal | 3-10 days | 11,99 |
| Romania | 3-10 days | 23,99 |
| Slovakia | 3-10 days | 16,99 |
| Slovenia | 3-10 days | 9,99 |
| Spain (mainland) | 3-10 days | 11,99 |
| Sweden | 3-10 days | 9,99 |
| Switzerland (ex. customs) | 3-10 days | 6,99 |
| United Kingdom | 3-10 days | 6,99 |
| Other parts of Europe | 3-10 days | 24,99 |
International Delivery Information
Want to order straw straws for businesses outside of Europe? Please contact hello@strawbystraw.com
Return & Exchange
Products that are delivered according to your order(s), are exempt from being returned or exchanged thus refunds are not available.
Incomplete or wrong products
If you have received a product that you did not order ( for example the wrong sizes or wrong amount), you can return or exchange the product. The item must be unused and in the same condition that you received it. It must also be in the original packaging. To contact our customer service for more help, reach out to us via hello@strawbystraw.com.
Refunds
Refunds are available if you have received incomplete or wrong products. After receiving the goods back in our fulfilment center, you will be refunded within 14 business days.
Products that are delivered according to your order(s), are exempt from being refunded.
NO MORE DISPOSABLE PLASTICS. EVER. AGAIN.
Every day we use millions of single-use plastics around the globe. Why continue that when there are millions of straws growing in nature every year?
We are here to rethink our throwaway culture!